THE CORAL CARTEL

Free Shipping:
Free shipping on all orders over $299 — select Free Shipping at checkout for qualifying orders.
Orders under $299 incur a flat $35 shipping fee.

Carrier & Packaging

We ship via UPS unless you request another carrier. Corals are packaged for live arrival using heavy-duty bags, insulated Styrofoam boxes with cardboard shells, and heat or cold packs when needed.

Live Arrival Guarantee (LA Guarantee)

We guarantee live arrival. If your coral arrives dead, email rrcustomcorals@gmail.com with clear photos within 2 hours of delivery to request credit or replacement. We review each case individually and will work to provide a fair resolution.

Delivery & Responsibility

Someone must be present for the first delivery attempt. If no one is available on the first attempt, the customer assumes responsibility for any dead or damaged livestock.
We are not responsible for losses caused by carrier delays or missed delivery attempts beyond our control; however, we will work with you to offer replacements or comparable options when possible.

Stress, Color Variation & Recovery

Shipping can stress corals — color variation or temporary fading after transit is normal. Most corals recover quickly when properly acclimated.

Local Pickup & Local Delivery

To arrange local pickup or delivery, email rrcustomcorals@gmail.com.
Local pickup/delivery is guaranteed for live arrival only while corals are in our possession — customers must inspect corals before leaving. Once the coral leaves R&R Custom Corals’ possession, responsibility for acclimation and care transfers to the customer.

Chargebacks & Fraud Policy

Chargebacks without contacting us are illegal and may be prosecuted.
Please contact rrcustomcorals@gmail.com before filing any disputes so we can resolve the issue quickly and fairly.

Questions?

Email: rrcustomcorals@gmail.com

Operating out of Caldwell, Idaho, The Coral Cartel runs on more than 45 years of reefing street-smarts. We’re here for everyone chasing saltwater serenity—from first-time frag buyers to full-blown reef bosses.

Our code is simple: keep reefing real.

No paywalls. No pretentious price tags. Just straight access to knowledge, quality coral, and a crew that’s got your back.

This hobby should chill you out, not stress you out—so we keep it transparent, affordable, and reef-ready.

Whether you’re just getting your feet wet or already running a full-blown reef empire, The Coral Cartel delivers what you need — clean coral, reef wisdom, and support that lasts.

Our operation runs out of Caldwell, Idaho, but our supply lines reach reefers across the entire U.S. Every frag that leaves the safehouse is hand-selected, healthy, and handled with care.

This isn’t just a business — it’s a movement to make reefing simple, affordable, and real. We deal in quality, not gimmicks. We deal in coral, not confusion.

You Don’t Have to Take Our Word for It…

My girlfriend and I are starting our first saltwater aquarium, and honestly feeling a little overwhelmed with it all! We went into R&R today and met with Chad, who was extremely helpful and spent an hour walking us through our new venture. He was extremely knowledgeable and gave us great advice on where to start, putting our minds at ease! Great customer service, great coral selection, great prices, and a very clean environment. We will definitely be coming back!